Dear Customers, Potential Customers, and Website Visitors, We, {TITLE HERE} ("" or "the Company"), attach great importance to the protection of your personal data. In this context, in accordance with the Law No. 6698 on the Protection of Personal Data ("KVKK"), as the "data controller," we would like to inform you about your personal data and the processing processes.

WHAT PERSONAL DATA ARE PROCESSED?
Your personal information (Name, Surname, Date of Birth, Turkish Republic Identity Number)

Your contact information (Address, email address, phone number)

Details regarding your use of the Site (your behavior, transactions, preferences, products visited, etc.)

Your unique Username and Password

Your company information (Company name, phone number, address)

With the establishment of the ………Agreement;

Your personal information (Name, Surname, Date of Birth, Turkish Republic Identity Number)

Your contact information (Address, email address, phone number)

If you request an invoice, please share the following with us (Turkish National Identity Number, Tax Identification Number).

If you pay by credit card, the payment will be processed and sent to the Payment Institution.
If you choose Bank Transfer as your Payment Method, you will need to provide your Bank IBAN and information about the bank you are using.

If you are a user;
Your unique Username and Password

Your company information (Company name, phone number, address)

Records of services provided by our company (Request and Complaint Management)

Records created using the form received regarding your complaints.

If you are a user, the purpose of processing your customer information within the electronic commerce system we provide is to act as a data processor, without specifying the purposes and means of processing, but only for storage and use of the system.

If you grant permission for electronic commercial communication;

Your personal information (name, surname)

Your contact information (address, email address, phone number)

Details regarding your use of the Site (your behavior, transactions, preferences, products visited, etc.)

Your marketing-related information (demographic member/user/customer information such as date of birth, site usage, shopping habits, address, and habits, shopping habits-preferences, likes and related comments regarding all kinds of products and services, campaigns, surveys etc. utilized and their content, invoice details, payment methods (cash, credit card etc.) and payment details (installment amount etc.), old and new mobile/home/work phone/fax numbers, email addresses, identification information (cookies, web browser beacons-information, IP, beacon, wired-wireless network connection information etc.),

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data may be processed for the following purposes in accordance with legislation on the protection of personal data:

General Objectives:

If you contact us, we will collect your identity and contact information in order to resolve your problems and complaints and to contact you if necessary.
We collect your identity, contact, billing, and shopping information to fulfill our legal obligations arising from legislation, and to comply with our legal obligations, primarily regarding information security, in relation to authorized and responsible public institutions and organizations.
In order to exercise all rights of action, response, and objection against official institutions and organizations such as courts, enforcement offices, and arbitration panels in disputes arising from the contract, we hereby provide your identity, contact, billing, and shopping information.
We collect your identity and contact information in order to distinguish the records we create about you in our system from the records of other customers, and to enable you to benefit from post-sales operational processes without presenting an invoice/receipt.
If you request an invoice, we will need your identity and billing information in order to issue the invoice.
If you wish to pay by credit card, your credit card information will be transferred to the payment institution (credit card information is not saved) in order to process the payment.

We collect your identity, shopping, and billing information to fulfill our legal storage obligations.

If you are a user,

To ensure the improvement of our product and to respond to your requests promptly, please fill out the User Complaint and Request Form.

This information is provided to you to facilitate the tracking of regular payments, the management of your account information, and the operation of your e-commerce environment.

If you are a user, the sales you make will help run your e-commerce site.

Within the scope of the services provided, our aim is to manage your requests and provide the best possible service, ensuring that users' e-commerce experience is optimized.

We use the business partners listed on this website, or to whom we transfer your data upon request, for the purpose of managing your e-commerce site.

If you grant permission for electronic commercial communication.

We process your identity, contact, shopping, and marketing information in order to create/conduct general or personalized campaigns, benefits, promotions, advertisements, information, and marketing activities, and to engage in all kinds of commercial communication activities directed at you.

METHOD AND LEGAL BASIS FOR THE COLLECTION OF YOUR PERSONAL DATA

Your personal data is processed by {TITLE WILL COME HERE} in relation to your transactions, requests and complaints, or purchases made through the Site, as well as all types of purchases, collections, deliveries, transactions, survey completions, and your Electronic Commercial Communication Consent obtained through automated methods or electronic systems on the Site.

We, {TITLE WILL GO HERE}, collect your personal data based on the following legal grounds: "the necessity of data processing for the establishment and performance of the contract", "fulfillment of legal obligations", and "the necessity of data processing for the legitimate interests of the data controller" in relation to the processes on the Site; "fulfillment of legal obligations" in relation to our retention obligations arising from legislation; "the necessity of data processing for the establishment and performance of the contract" if you are a User; "the necessity of data processing for the exercise of rights" for the purpose of following up on your requests and complaints; and, if you have given your consent for Electronic Commercial Communication, based on your explicit consent for the purpose of providing you with new services through our Business Partners.

Explicit consent is required; it must be explicitly provided for in other legislation to which our company is subject.

The processing of personal data belonging to the parties to a contract is necessary provided that it is directly related to the establishment or performance of the contract, in order to provide the requested products and services and to fulfill the requirements of the contracts you have entered into.

It must be necessary in order to fulfill the legal obligation.

The fact that it was made public by the person concerned,

Data processing must be necessary for the establishment, exercise, or protection of a right.

Data processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

With your explicit consent; personal data other than health data may be processed without explicit consent in cases stipulated by law.

Personal data relating to health may only be disclosed by persons or authorized institutions and organizations bound by an obligation of confidentiality, without seeking the explicit consent of the data subject, for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment and care services, and the planning and management of health services and their financing.

TRANSFER OF YOUR PERSONAL DATA

Your personal information will be stored as follows: {TITLE WILL GO HERE}

For purposes such as obtaining information technology, marketing activities, or expert consulting services, etc., and receiving product and service support in personal data collection processes, ………. may conduct business transactions with its domestic and foreign business partners and service providers (call centers, personal data collection services via devices, marketing consulting, database, electronic communication service providers, consulting, etc.) or, if the servers of our domestic business partners are located abroad, with foreign partners.

To resolve your purchases made through the site and all other product requests, we work with our dealers and business partners.

The permission you have given to our business partners, whose services are featured on our site and from whom we wish to receive services,

In order to fulfill our obligations to provide information and documents to authorized and responsible public institutions and judicial authorities, and to exercise our legal rights such as the right to sue and the right to reply, we provide the information requested from us to these institutions, organizations and authorities.

If you make your payment by credit card, we transfer your credit card information to third parties such as banks, electronic payment institutions, etc., without it being recorded by us.

YOUR RIGHTS

In accordance with Article 11 of the Law; through the methods specified in the "Communication" section of this Policy.

To find out whether your personal data is being processed,

You have the right to request information regarding the processing of your personal data.

To learn the purpose of processing personal data and whether it is being used appropriately for that purpose.

Knowing the third parties to whom your Personal Data is transferred, domestically or internationally,

You have the right to request the correction of your personal data if it has been processed incompletely or inaccurately.

You can request the deletion or destruction of your Personal Data within the framework of the conditions stipulated in the KVKK (Personal Data Protection Law) legislation.

You request to be notified of third parties to whom your personal data has been transferred.

You have the right to object to an outcome that is unfavorable to you, resulting solely from the analysis of processed data by automated systems.

If you suffer damages as a result of the unlawful processing of your personal data, you have the right to claim compensation for those damages.

COMMUNICATION

You can submit your applications to dilatasyon.com, as the Data Controller, via email at destek@dilatasyon.com, the email address allocated for this application procedure, from your registered email address on the system, or in writing to the address of dilatasyon.com specified below (Please note that if the relevant request must be made according to a specific procedure required by law, that procedure must be followed).

Address: Atatürk Industrial Zone, Ömerli Neighborhood, Hakkı İleri Street, Gülce Street, No. 22, 34555 Hadımköy, Istanbul

Phone: +90 (212) 485 16 15